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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Johnattan Benitez

May 27, 2025

5  out of  5
rating by Johnattan Benitez
"Buen servicio, atención oportuna, información clara."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Laura Clark

May 24, 2025

5  out of  5
rating by Laura Clark
"We have insured our vehicles with them for several years and been very happy with them. Just recently we needed to change our home owners insurance company. It is difficult to find insurance because of where we live. DeAnn Mathison and her crew really worked with us to provide us homeowners insurance at a fair price. We appreciate all the extra attention they give us when we need it!"
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Cece’s Review Channel

May 20, 2025

5  out of  5
rating by Cece’s Review Channel
"Ashley Taylor went above and beyond for us! She handled EVERYTHING and made the process of not only switching insurance companies, but also bundling with home owners. Thank you for everything!!!"
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Caitlinn Witt

May 14, 2025

5  out of  5
rating by Caitlinn Witt
"Always so nice and welcoming!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you and your family with your insurance needs. If there is anything else we can do to help, please let us know!"
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val moore

May 13, 2025

5  out of  5
rating by val moore
"Deann’s office is great at staying on top of our coverage and checking in to make sure we’ll still satisfied with service."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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David Childers

May 12, 2025

5  out of  5
rating by David Childers
"The State Farm, DeAnn Mathison group is great! I have been with them since 2018 and have zero complaints. I just got off the phone with Sivana discussing a a Re-Rate. She was fast, friendly, and answered my questions in a way that I could understand (which can be challenging because insurance can be confusing). I would highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Erik Peittersen

April 16, 2025

5  out of  5
rating by Erik Peittersen
"Deanns office is friendly, knowledgeable and great to work with. Saved me money on my auto and home. They able to insure my boat too. Highly recommend"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Tj Tj

April 9, 2025

5  out of  5
rating by Tj Tj
"Excellent customer service, and friendly staff! Sivana was very informative, and professional when working with her to make sure my home and car insurances are up to date."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Matthew Barnhart

March 25, 2025

5  out of  5
rating by Matthew Barnhart
"Excellent customer service! In an age of getting sent around to different chat bots on the phone, it was refreshing to have nice, caring folks walk me through my questions. I spoke with Mitch who took time not only on the phone, but outlining a detailed email for me after the fact. Five stars :)"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Ruth Martin

March 25, 2025

5  out of  5
rating by Ruth Martin
"So Pleasant and easy switching to this company/branch. Recommend them 100%"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Debbie Logue

March 11, 2025

5  out of  5
rating by Debbie Logue
"We are very pleased with Sivana our State Farm representative. Her attention to detail and professionalism has reminded us the meaning of customer service!!"
We responded:
"Hi Debbie! Thank you for the amazing review. Sivana is a great asset to our agency and we are so glad to hear that she provided wonderful service."
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Joe Salvador

March 5, 2025

5  out of  5
rating by Joe Salvador
"Everyone I have worked with at this office has been Friendly, Thorough and knowledgeable. Recommended"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Stephanie Barbuto

February 18, 2025

5  out of  5
rating by Stephanie Barbuto
"Ashley was absolutely wonderful in helping me with my insurance needs. She let me know all my options and explained them very well. And she got me better coverage for less money! Thanks so much Ashley!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Roger McKimmy

February 16, 2025

5  out of  5
rating by Roger McKimmy
"One never wishes to have multiple claim experiences with an insurance company, but our experience with both State Farm and the Mathison Agency with two different claims has been nothing but effortless. DeAnn give sound advice, they are helpful in dealing with the parent company, and frequently follow up with us to make sure needs are being met. Big thumbs up -"
We responded:
"Providing great auto insurance claim service is important to us. Thanks for trusting our team to assist you in the process and thanks for the fabulous review."
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Teresa Van Altvorst

February 6, 2025

5  out of  5
rating by Teresa Van Altvorst
"As a long time customer with State Farm we wanted to review our coverage and called and set up an appointment with Savannah. She had reviewed our policies before our arrival. Was prepared and knowledgeable about what might work best for us. She answered all our questions. We left confident in our coverage and enjoyed our time with her. We highly recommend Savannah if you want pleasant, competent, no pressure answers for your insurance needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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JOHN FISHER

January 17, 2025

5  out of  5
rating by JOHN FISHER
"Would like to give Ashley a big A+ she processed my auto, renters and umbrella policies she was very courtesy and professional :)"
We responded:
"Thank you for kind words. Ashley is a great asset to our team and to our customers. We look forward to working with you! "
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Marcia Molter

October 15, 2024

5  out of  5
rating by Marcia Molter
"Quick quote. Friendly, helpful people. Quite decent rate."
We responded:
"Marcia, thank you for your wonderful review! I'm glad you found our team friendly and helpful. It's great to know you were satisfied with the quick quote and the rate we provided. If you have any further questions or need assistance in the future, feel free to reach out. - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Emma Wihtol

September 17, 2024

5  out of  5
rating by Emma Wihtol
"Ashley was so helpful in helping me understand my options with business insurance. She helped me find the right coverage and took a lot of time out of her day to answer all my questions. This was the best customer service I've ever had dealing with insurance!"
We responded:
"Emma, thank you for your wonderful review! I'm happy to hear that Ashley was able to assist you with your business insurance needs and provide such helpful service. We always strive to ensure our clients fully understand their options and feel confident in their coverage. Your kind words about Ashley's dedication and the time she took to answer your questions mean a lot to us. If you need any further assistance, please don't hesitate to reach out. - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Billie Stapleton

September 13, 2024

5  out of  5
rating by Billie Stapleton
"Telephone communication brought excellent service."
We responded:
"Billie, thank you for your wonderful review! I'm glad our telephone communication provided you with excellent service. We always strive to make every interaction as smooth and helpful as possible. If you need any further assistance, don't hesitate to reach out. - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Cynthia Toreson

July 18, 2024

5  out of  5
rating by Cynthia Toreson
"We were extremely pleased with the professional and friendly service here. Ashley got our multiple polices set up and everything was perfect."
We responded:
"Hi Cynthia, thank you so much for your wonderful review! We're ecstatic that you were satisfied with our professional and friendly service! Ashley is a fantastic part of our team, and we're happy she could set up your multiple policies perfectly. If you need any further assistance, feel free to reach out! - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Brett Garrett

June 6, 2024

5  out of  5
rating by Brett Garrett
"Christian Larsen took care of me and got me much better rates than I had with Progressive. Thank you!"
We responded:
"Brett, I'm thrilled Christian was able to secure you better rates! I'm pleased you had a positive experience with us. If you need anything else, our office is here to help. - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Jackson Ferrara

June 6, 2024

5  out of  5
rating by Jackson Ferrara
"Always great help! Christian L is always on top of things ready to help when he can, i just recently moved and he was on it from the start getting me proof of renters insurance so i could move in on time. 10/10 would recommend!"
We responded:
"Thank you, Jackson, for your glowing review! I'm pleased to hear that Christian was proactive in assisting you with your renters insurance during your move. We're grateful for the opportunity to help and look forward to being there for your insurance needs in the future! - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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jen-e merriman

May 16, 2024

5  out of  5
rating by jen-e merriman
"Christian was so very helpful! First time changing my insurance after 10 years due to internal mistakes at my previous company that increased my cost due to no fault from me. Been going in circles with them for a year and was happy to find way better rate for my autos and a great policy for my house. He made it easy to understand, was quick to respond and follow up on everything he said. I look forward to my new insurance company due to the wonderful customer service I have already received. Thank you! Jenny"
We responded:
"Jenny, I'm thrilled you found our service helpful and were able to secure better rates for your autos and home policy! I'm pleased Christian provided you with clear explanations and prompt responses. We're grateful for your positive feedback and look forward to assisting you further. Thank you! - DeAnn Mathison - State Farm Insurance Agent, Eugene, OR"
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Michael

April 23, 2024

5  out of  5
rating by Michael
"This is the best insurance agency. Christian really takes the time to explain things in depth and is always there when I call or need something. They saved me thousands switching from All State! 10/10 recommend"
We responded:
"Michael, thank you for your kind words! We're delighted to hear that Christian provided you with excellent service and helped you save money by switching to our agency. We strive to provide thorough explanations and be available whenever you need assistance. Your recommendation means a lot to us, and we're here to help with any future insurance needs you may have. - DeAnn Mathison - State Farm Insurance Agent"
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Cheri Harry

March 15, 2024

5  out of  5
rating by Cheri Harry
"DeAnn Mathison has been our agent for over 25 years and we would highly recommend her agency for all your insurance needs."
We responded:
"Thank you, Cheri, for the amazing review! Our team works hard to provide a great insurance experience in Eugene and we are thrilled to hear that you are happy with our services. We are thankful you have been a part of our State Farm family and look forward to continuing our relationship!"