State Farm® Insurance Agent DeAnn Mathison

"I am so pleased with my experience. I am a new State Farm customer. This is the first time I worked directly with a local agent instead of through home office customer service agents. Working with a local agent is definitely the way to go. Christian took the time to listen and answer my questions. It was so easy to contact him by email or phone and I always got a timely response. Great service. Helpful information and recommendations. I ended up with better car and home insurance coverage than I have ever had before. Thank you."

"DeAnn's team is fantastic! From my first call, Sivana was able to set me up with a car policy that day. After meeting with DeAnn we were able to save a boatload of money on all of my policies that hadn't been looked at in a long time. Friendly, professional, top notch office that I would highly recommend to anyone looking for a Statefarm agent and team!"

"I had DeAnn for years and she did not help me with my claims. I did not realize State Farm would cover what they did until I just handled the claim myself. We had massive water damage on our hardwood floors from a refrigerator water hose. She suggested we cover the area (almost the entire kitchen) with boards to hold it down. She did not call a company to come right over and dry it out immediately to avoid further damage. When I did my own claim, State Farm was like the commercial and made things very easy for me. An earlier claim which would have been reimbursed to State Farm by the damager was totally ignored. I handled it myself and won in court. She has never helped me. Her staff, however, is very helpful. Her response below says that she did not suggest we covered our wavy floor with boards, but she did. When I said 'No" she said she'd file my claim. Hours later I filed it myself. Then State Farm contacted me and did a beautiful and thorough job taking care of me. Her staff also followed up along the way and were always ready to help. I've never given anyone a bad review before. But insurance deals with very spendy problems. So just know that State Farm company will take care of you - but know your policy and file your own claims."

"Our family has been a customer of DeAnn Mathison - State Farm for years. We have always been happy with their service. They are friendly, knowledgeable, and helpful both over the phone and in person. They work with you to find insurance solutions which fit your needs within your budget."

"DeAnn has always been helpful, professional, caring and brilliant! I even emailed with a question about an auto policy where I work and she answered it right away. She lets me know about coverage I may want to have, never does a hard sell. Truly, she's like a good neighbor and I'm glad she's my agent!"

"DeAnn's State Farm office is wonderful. Every time I call they answer my question quickly and in a way I can understand. I moved from another state and I am still learning about Oregon insurance. It is very different from what I had in California. Today I spoke to Chris who was a pleasure to talk to. I could tell he enjoys his position there because I could hear the smile on his face. He was also very knowledgeable and was able to give me quotes quickly. He took the time to answer all of my questions (there were a lot today) and he didn't seem to be in a rush. When we moved here, I got insurance through them because they were close by. Over the last year or so they have earned the right to keep my business because of the way they take care of their customers. Thank you DeAnn!"

"I have been with DeAnn for quite a few years, at least 10. She and her team always do such a great job of taking care of me. It is always a pleasure to work with her. They definitely go above the level of service required. I will definitely be looking forward to talking with her again. Thank you for always looking out for me on what makes sense in life."

"Absolutely LOVE this office! They send consistent reminders for upcoming payments and have great communication. The customer service is always top notch and quick to respond. I always recommend this office to family and friends in search of a new insurance company. Thanks DeAnn Mathison team and a big shout to Taylor Mathison who is always up for providing me new quotes and getting me the most up to date information on my policy."